Support

Missing or stale data

Verify app_id, exact name, wear and other qualifiers.

Check the request

Verify app_id, exact name, wear and other qualifiers. Remove markets and side filters temporarily. A single lookup returns 404 only if no price rows exist; filtered-empty and batch-unknown results can be successful empty arrays.

Check the quote

Inspect fresh_at, delisted_at, quantity and currency together. An unchanged amount can still be recently confirmed. A retained delisted price is not an available offer. null quantity is unknown, not proof of no stock.

Marketplace coverage, upstream failures and name classification can all affect availability. Not every item has a CSCP valuation; side=mid can therefore be empty. Exports can lag direct queries because they are snapshots.

Check service status. To report a discrepancy, include the app, canonical name, market, side, timestamps and a redacted response. A market catalogue entry alone is not evidence that every item must have a price.