Contact and issue reports
The website links to the cs.cheap Telegram community and Discord.
Contact channels
The website links to the cs.cheap Telegram community and Discord. Use the site's current community links if an invitation changes. The dashboard ticket page is currently a placeholder, not a working ticket submission system. No response-time guarantee is specified here.
Make an issue reproducible
Include the operation and HTTP method, app and item name if relevant, UTC time, HTTP status, error.code and X-Request-ID. Describe expected and actual behavior and provide a minimal redacted request/response.
For billing, include an order reference through an appropriate private channel. Remove API keys, Authorization headers, email addresses, wallet secrets and other personal information from public posts. Do not paste a complete account response into a community channel.